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FAQs

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What are the terms of payment?

Visa, MasterCard, Amex, PayPal, Apple Pay, Google Pay and bank transfer. Trade clients can invoice as pre-arranged.

Does the website have all items in stock?

Live status on product pages: In Stock, Low Stock, or Pre-Order. Estimated arrival dates on pre-orders are subject to change.

Where do you deliver?

Australia-wide. A surcharge may also apply for deliveries made more remotely or if they require heavy handling.

How do I track my order?

You will get tracking once your order leaves our warehouse. For white-glove deliveries, it is simply a phone call or text to book a time window.

What is your returns policy?

Change-of-mind returns: You may return a product within 7 days of receipt for change-of-mind reasons as long as the product arrives back to us in a sellable condition. Some exclusions apply: made-to-order, clearance, custom and sale items. Return postage is at the customer’s expense unless item is faulty.

Customer reviews

  • Sofista transformed my living space into a cozy haven! The quality of their rugs and cushions is unmatched. The delivery was quick, and the packaging felt premium. Highly recommend for anyone looking to elevate their home!
    Emma Johnson
  • I was skeptical about buying furniture online, but Sofista exceeded my expectations. The dining set I ordered is stunning and incredibly sturdy. The modern design blends perfectly with my space. Customer service was also super helpful in answering all my questions.
    Raj Patel
  • Sofista’s curated collection made redecorating so easy! From the sleek coffee table to the dreamy bedding, every piece feels like it was made just for my home. I love how stylish and functional everything is. Plus, their sustainability efforts are a huge bonus!
    Amara P

  • Trusted products

    Curated selection of trusted products for your home

  • After sales support

    Dedicated after-sales support team, ready to assist you

  • Delivery across globe

    We deliver quality furniture right to your doorstep

  • Quality home parts

    Top-notch products crafted with precision and quality